To set up product sync using ThriveCart, click on the sales module that you would like to configure products for, and select Yes for "Use Webhooks?"


Then type in the name and price of the product you would like to log as a sale. Drag a connection from the page that leads to this order/upsell page, as well as a connection to the page that the user goes after buying this product. If you would like to add in more products, click "Add New Product" at the bottom right.


IMPORTANT: If you have an ampersand (&) in your product name you will need to save them with the ASCII characterization version of that delimiter, %26. So if your product name is "books & novels" you would enter it as "books %26 novels". Also, please keep in mind that PIPE (|) character strings are not allowed in the Product Name field to properly work with our webhooks.

Other special Characters: 

$ = %24# = %23Examples: 100%25 Main Product = 100% Main Product 
+ = %2B% = %25 Reselling %2B Training = Reselling + Training
/ = %2F| = %7C Bump Offer%2FUpsell = Bump Offer/Upsell
: = %3A\ = %5CTraining%3EOnboarding = Training>Onboarding
; = %3B^ = %5E
? = %3F~ = %7E
@ = %40{ = %7B
" = %22 } = %7D
< = %3C[ = %5B
> = %3E] = %5D


NOTE: In order for sales to be logged correctly, the product names and prices will need to match exactly how they're set up inside ThriveCart.


Copy the webhook URL generated.


On your ThriveCart dashboard, select Settings. Then click “View” in the section labeled API & WEBHOOKS.



Select “View Settings” in the section labeled WEBHOOKS & NOTIFICATIONS.



Create a new webhook by creating a name in the “Name” field (make sure it’s something that will be easy to identify) then paste the webhook URL that was generated earlier in the “Webhook URL” field. Then Select – “SAVE WEBHOOK”.



IMPORTANT: When testing sales with Thrivecart, please do not use the IP Spoofing feature, as it will conflict with the IP address that their webhooks send through. Instead, please use your real IP address when testing sales.